I have had no trouble previous to this. I am able to download the attachment from my Samsung tablet without trouble using the same email program. In reply to ninaedw's post on November 17, Hi, Thank you for the reply. Did you try to manually configure your account on Outlook app? Is your Outlook account upgraded to Outlook Mail Preview? Manually configure Outlook account on Android.
Enter your Outlook. Under What type of account is this? Enter your password. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit.
Previous Next. Hi Dominic, Thank you for posting the query on Microsoft community. To understand the issue better, please answer the questions below: Do you receive any error message while trying to access the downloaded file? Did you try to reinstall the outlook app?
Please get back to us with the updated status, we will be happy to assist you further. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on December 9, I get no error message and download of attachments reports as complete on Galaxy S3 and Galaxy Tab S, but I can't findvte pictures saved as attachments from Outlook app. Hi, Thank you for posting your response. We would also like to know: Are you facing this issue with a particular attachment?
User's post on December 28, I can't identify a default download app. User's post on December 30, Anyone had that problem or have an idea how to fix it because I've been on that all day without any progress. If you are using Google Apps, why wouldn't you use the Gmail app as apposed to the email app and then passing through Active Sync? I'm all set. Thanks everyone. It is that way because it is setup with a MDM that doesn't allow remote configuration of gmail account using Gmail app.
Plus, we do not allow people to configure personnal emails on the phones and Gmail would give them this ability.. I would accept the answer being that gmail doesn't support this configuration but the thing is it does work very well on my own phone. I was reading about some MDM needing an upgrade to get this option working.
Not sure if you are using the current version of your MDM. NetAdminWorld is an IT service provider. Have you tried updating your device software? I have the same phone as you and had a similar problem until upgrading the software. This happened to one of our users last week. I ended up resetting his device back to factory and reactivating from the beginning and suddenly it worked.
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